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All orders are processed once the payment is received, not when the order was placed. Orders take 1 to 3 business days to process, excluding weekends and holidays. In case of delays due to product unavailability, we will email you with the expected shipping date. US orders typically arrive in 2-5 business days, while international shipping times vary. Refer to the shipping page for details. Please understand that once your order leaves our facility, we can’t ensure precise arrival times due to potential delays beyond our control. Tracking information may take a few days to update.

If you need to change or correct your address, email us at contact@peptidesupply.org immediately. Shipping address changes are possible only if the order is still processing. Once an order is endorsed for shipping, we cannot modify it. Check your order status in the “Orders” tab anytime.Please also take note that we cannot refund or reship orders with incorrect customer-provided addresses. We only follow what is indicated on the order form details. In case this unfortunate incident occurs, you’ll be eligible for a single 20% discount on future transactions.

Once your order is dispatched, an email containing your tracking details will be sent to the email address provided in your order form. Please ensure to check your inbox, as well as spam or junk folders. To track your order, click the link in the email. For any further inquiries about these shipping terms, feel free to reach us at contact@peptidesupply.org.

We allow customers to initiate a return of unopened and sealable packages (Research SARMs, PCTs, and MEPs ONLY) within 7 business days of delivery. Please keep in mind that customers are accountable for the return shipping costs, and we will require a return tracking number from you.Once the warehouse confirms receipt and approves the condition of the returned products, we will begin the refund process and provide you with updates.Please be aware that a 15% restocking fee per product will be deducted from the refund. For further details, reach us at contact@peptidesupply.org or chat with us.

We provide global shipping, with country availability shown during checkout. If your country is not listed, our 24/7 support team can assist in placing your order.Be mindful of possible shipping restrictions and fees due to local import rules. Stay informed about import restrictions, processes, and charges as per local laws.We strongly recommend confirming your country’s import regulations before completing your order. Additionally, review our Shipping Policy and Terms and Conditions before making a purchase.

When you complete a payment on our site, we handle your payment details with the utmost care. Once the transaction is done, we don’t retain any payment information, ensuring the safety of your sensitive data against potential breaches.